Examining the relationship between patient-centred care and outcomes.

PURPOSE to examine the extent to which staff nurses provided patient-centred care (PCC), as perceived by staff nurses and patients, and to explore the relationships between implementation of PCC and patient outcomes. DESIGN A descriptive correlational design with repeated measures was used. Descriptive statistics, correlations and t-tests were calculated. METHODS Data were collected from 63 nurses and 44 patients admitted to cardiology, neurology/neurosurgery and orthopedic units. Nurses' and patients' perception of implementation of dimensions of PCC, and patient outcomes were measured with validated instruments. FINDINGS Overall, nurses and patients reported implementation of PCC to a moderate extent. Provision of different aspects of PCC was associated with high levels of patient self-care. CONCLUSIONS Implementation of PCC is expected to improve patient outcome by increasing patient self-care ability and improving satisfaction with care and quality of life. CLINICAL RELEVANCE The findings will guide further improvement in the implementation of PCC to continuously enhance quality of nursing care, the patients' hospital experience and readiness for discharge.